Privacy Policy

Effective Date: [Insert Date]

Next Door Electrical ("we," "our," or "us") respects your right to privacy and is committed to safeguarding the personal information we collect from our website users ("you" or "your") in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

We may collect and hold personal information you provide directly to us, or that we gather automatically when you use our website, such as:

• Information You Provide: Including your name, email address, phone number, and other details relevant to your inquiries or service requests.
• Automatically Collected Information: Information collected through cookies and similar technologies, such as your IP address, browser type, pages visited, and date and time of your visit.

We will only collect personal information that is reasonably necessary for our business activities, or as otherwise permitted or required by law.

We use your personal information for the following purposes:

• To provide and manage our services, including responding to your inquiries and processing requests.
• To enhance and improve our website and the user experience.
• To send you marketing or promotional materials (with your consent, where required).
• To comply with legal obligations, protect our rights, and ensure the security of our website.

We do not sell or trade your personal information. We may disclose personal information to:

• Service Providers: Trusted third-party providers who help us deliver our services, such as IT, marketing, and customer support providers, who are bound by privacy and confidentiality obligations.
• Legal Requirements: Government authorities, regulators, or law enforcement as required by law or in response to a valid request.

We will not disclose your personal information for purposes unrelated to those outlined above without your consent.

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorized access, modification, or disclosure. We store personal information in secure databases, and access to this information is restricted to authorized personnel.

You have the right to request access to the personal information we hold about you, as well as to request corrections to ensure accuracy. If you would like to make such a request, please contact us (see contact details below). We will respond within a reasonable timeframe and, where applicable, assist with corrections as required under the Australian Privacy Principles.

In some cases, we may use third-party providers who operate outside of Australia (for example, for cloud storage or data processing). If we transfer your personal information outside Australia, we take reasonable steps to ensure these recipients comply with this Privacy Policy and the APPs, or that they are subject to privacy laws that offer similar protections.

Our website may use cookies and similar technologies to improve functionality and user experience. You can control the use of cookies through your browser settings, though disabling cookies may affect your ability to use certain features.

We may send you marketing materials about our services or special offers, but only if you have opted-in or provided consent, as required by law. You can unsubscribe from these communications at any time by following the instructions in the email or contacting us directly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be available on our website, and the effective date will be revised accordingly.

If you have questions about this Privacy Policy, wish to access or correct your information, or have concerns about your privacy, please contact us at:

Next Door Electrical
Email: admin@nextdoorelectrical.com.au
Phone: (07) 4120 7106